How can I see my previous orders?
If you have a Kladoń account, you can login and go to “My Account” to check your previous order history. Your previous orders will reflect there after you have logged in. In case you do not have an account, please email your order ID (the one you placed the order with) to info@kladonclothing.com or WhatsApp at +91 84014 67248, we will check and share your previous order information.
How to place tailored orders?
Here's how to place a tailored order:
1. Choose the category of the item you want to purchase.
2. Check the size chart and choose the size that fits you the best.
3. Edit the sizing options as per your body measurements.
4. If you're unsure about your measurements, click on "Don’t know how to measure". Our team will contact you within 2 to 3 business days to assist you.
Please refer to our Return/Exchange/ Cancellation Policy before placing an order.
Why have I not received my order confirmation yet?
Your order confirmation email is sent to the email address linked to your Kladon account immediately after placing your order. If you haven't received it, please check your junk/spam folder.
Still can't find it? Log into your Kladon account and select 'Orders' to view all your orders.
For further assistance, please email us at info@kladonclothing.com or WhatsApp at +91 84014 67248.
Some products in my cart are out of stock. Will I be able to buy them later?
Items marked as Out of Stock are typically not replenished. Please email us at info@kladonclothing.com or WhatsApp at +91 84014 67248.
I am getting an error message during checkout. How do I order?
Sorry for the inconvenience. Let's resolve this for you! Please email us at info@kladonclothing.com or WhatsApp at +91 84014 67248 with your error message. We’re available all weekdays (except Sundays and Public holidays) from 10.00 am to 7.00 pm.
How can I pay for my order?
We accept the following methods of payment for domestic orders:
- Credit Card
- Debit Card
- Net-Banking
- Paytm
- Wallet
2. For international orders, razorpay supports the following card networks:
- Visa
- Mastercard
- American Express
- BAJAJ
- Maestro
- Rupay
- Diners